Legal Conditions

The use of the services or purchasing products through www.bibashops.com, means that you accept the following general conditions:

1.- Acceptance and availability of the General Purchasing Conditions

By accepting this contract, you declare:
A) That you are a person of legal age and you are able to enter into a contract,
b) That you have read and accept these general conditions.

These general conditions (herein after, "the General Conditions"), regulate the legal relationship that arises in the contracting processes carried out between the user-customer (herein after, "User") of the electronic commerce Website with URL address http://www.bibashops.com owned by UNITED BAGS COMPANY, SL The Users accept the General Conditions from the instant they use, contract or acquire any product. This document can be printed and saved by the Customers , on their part, UNITED BAGS COMPANY, SL, before any modification to these General Conditions, shall always respect those that the User has accepted at the time of making a purchase, and we therefore make this e-mail address available to them biba@biba.es, so that they can ask about any doubts regarding the General Conditions or ask for a copy of them in the event of loss.

2.- Modification of the General Conditions

UNITED BAGS COMPANY, SL, shall be able to modify the General Conditions, notifying the Customers with sufficient prior notice, in order to improve the services and products offered through www.bibashops.com. Through the modification of the General Conditions exhibited on the Website www.bibashops.com, said notification duty shall be understood as complied with.

In any event, before using the services or contracting products, you will be able to consult the General Conditions.

3.- Description of the products and services

The use of the website www.bibashops.com, does not entail compulsory inscription or registration as a USER, although this is a necessary requirement to make purchases.

The contents supplied by UNITED BAGS COMPANY, SL shall be subject to the intellectual and industrial property rights and are exclusively owned by UNITED BAGS COMPANY, SL Through the acquisition of a product or service, UNITED BAGS COMPANY, SL, does not confer on the acquirer any right whatsoever to alter, exploit, reproduce, distribute or make any public communiqué about the same, UNITED BAGS COMPANY, SL reserves all of these rights. The cession of said rights shall require the prior, written consent of UNITED BAGS COMPANY, SL The customer cannot make said contents available to third parties.

The intellectual property is extended to, in addition to the content included in UNITED BAGS COMPANY, SL, its graphics, logos, designs, images and source code used in its programming.

LEGAL WARNING

In virtue of Law 15/1999, of the 13th of December regarding Personal Data Protection, we inform you that your personal data that may be in this communiqué shall be incorporated into automated files under the responsibility of the mercantile company UNITED BAGS COMPANY, SL, CIF: B-62466040, inscribed in the Barcelona Mercantile Register, in Tome ________, Sheet _____, Page Number _______, Inscription ____. The purpose of this file is to manage the service requested.

The user guarantees the authenticity of all of the data that he/she communicates through www.bibashops.com and shall keep updated the information provided to UNITED BAGS COMPANY, SL, so that it is a true reflection of the real situation at all times, being solely responsible for false or inexact declarations that he/she makes, as well as the damages that these cause to UNITED BAGS COMPANY, SL or to third parties.

UNITED BAGS COMPANY, SL cannot assume any responsibility or liability derived from the incorrect, improper or illicit use of the information that appears on the Internet pages of UNITED BAGS COMPANY, SL

Within the limits established by law, UNITED BAGS COMPANY, SL does not assume any responsibility/liability derived from the lack of veracity, integrity, updating and accuracy of the data or information contained in its Internet pages. The contents and information in the Internet pages of UNITED BAGS COMPANY, SL are elaborated by professionals who are duly qualified to carry out their profession. However, the contents and information do not bind the aforementioned company, nor do they constitute opinions, advice, or legal advice of any type as they are merely a service offered with an informative and expository character.

The Internet pages of UNITED BAGS COMPANY, SL may contain links to third party pages. Therefore, it cannot assume responsibility/liability for the content that may appear in the third party pages. The texts, images, sounds, animations, software and the rest of the content included in this website are the exclusive property of UNITED BAGS COMPANY, SL or its licensors. Any act of transmission, distribution, cession, reproduction, storage or public communication, total or partial, must have the explicit consent of UNITED BAGS COMPANY, SL

Likewise, in order to access the services that UNITED BAGS COMPANY, SL offers through the website, you must provide some personal data. In compliance with what is established in the Data Protection Act 15/1999, of the 13th of December, we inform you that your personal data will be incorporated into and will be treated in the files of UNITED BAGS COMPANY, SL, for the purpose of being able to provide and offer you our services. Likewise, we inform you about the possibility of exercising your rights to access, rectify, cancel and oppose your personal data at C/ MONTSERRAT ROIG, 2-4 - 08310 ARGENTONA (BARCELONA), or by sending an e-mail to dcmargentona@dcmargentona.com

In order to access the “Intranet” the user must enter a user code and password.

UNITED BAGS COMPANY, SL shall not be responsible/liable for the improper use of the password that you, as the user, may make of it. It is the users’ responsibility to duly safeguard the codes and passwords they are given to access as a user, impeding improper use or access by third parties.

Likewise, your acceptance of this Legal Warning means you are giving your explicit consent so that UNITED BAGS COMPANY, SL may send you publicity or promotional communiqués by e-mail or any other equivalent means of communication, under the terms established by Law 34/2002, regarding Information Society and Electronic Commerce Services. In the event that you are not interested in receiving these types of communiqués, you can contact UNITED BAGS COMPANY, SL, at the previously stated address or by e-mail to dcmargentona@dcmargentona.com , expressing your wishes.

INTELLECTUAL PROPERTY

The contents supplied by UNITED BAGS COMPANY, SL are subject to the rights of intellectual and industrial property and they are exclusively owned by UNITED BAGS COMPANY, SL or by the natural or legal persons indicated. Through the acquisition of a product or service, UNITED BAGS COMPANY, SL does not confer on the acquirer any right to alter, exploit, reproduce, distribute or publicly communicate about the same and UNITED BAGS COMPANY, SL reserves all of these rights. The cession of said rights shall require the prior written consent of the owner and, therefore, the customer shall not make said contents available to third parties.

The intellectual property is extended to, in addition to the content included in UNITED BAGS COMPANY, SL, its graphics, logos, designs, images and source code used in its programming.

UNITED BAGS COMPANY, SL has obtained the information and the materials included in the web from sources that are considered to be reliable and, even though reasonable measures have been taken to ensure that the contained information is correct, UNITED BAGS COMPANY, SL cannot guarantee that at all times and circumstances that said information is exact, complete, updated and, consequently, it must not be relied on as though it were. UNITED BAGS COMPANY, SL explicitly declines any liability due to error or omission in the information contained in the pages of this web.

UNITED BAGS COMPANY, SL reserves the power to modify, suspend, cancel or restrict the content of the web, the links or the information obtained through it, without having to provide prior warning. It, under no circumstance, assumes any responsibility/liability whatsoever for the consequences of the incorrect use of the web that may be carried out by the user, regarding both the information and the services contained in it.

In no event UNITED BAGS COMPANY, SL, its branches and/or work centres, its directors and/or legal representative, employees and, in general, the authorised personnel, shall be responsible/liable for any type of damages, losses, claims or expenses of any type, whether they originate, directly or indirectly, from the use and/or diffusion of the web or the information acquired or accessed by or through it, or for computer viruses, operative failures or interruptions in the service or transmission or line failures when using the web, both through direct and link connections or through any other means, to all legal effects constituting a warning to any user that these possibilities and event may occur.

UNITED BAGS COMPANY, SL shall not be liable for webs that it does not own and to which you can access through links or any other content made available by third parties. Any use of a link or access to a web that is not owned by us shall be carried out the user’s exclusive will and risk. UNITED BAGS COMPANY, SL does not recommend or guarantee any information obtained by or through a link, nor shall it be liable for any loss, claim or damage derived from the use or improper use of a link, or of the information obtained through it, including other links or webs, of the interruption to the service or access or to try to use or improperly use the link both when connecting to the web of UNITED BAGS COMPANY, SL and when accessing information from other webs through it.

By filling in and sending the corresponding forms in this web, the User accepts that their personal data will be subjected to automated treatment by UNITED BAGS COMPANY, SL. In the case that you include in the forms in this web any personal data owned by third parties you should, prior to inclusion, obtain their consent and inform them about the terms contained in the anterior paragraphs.

INDUSTRIAL AND INTELLECTUAL PROPERTY

This web is the property of UNITED BAGS COMPANY, SL The Intellectual Property rights and the rights of operating and reproducing this web, its pages, screens, the information it contains, its appearance and design as well as the hyperlinks established from it to other websites of any other subsidiary company and/or controlled by UNITED BAGS COMPANY, SL, are its exclusive property, except where another thing is explicitly specified. Any denomination, design and/or logo, as well as any product or service offered and reflected in this webpage, are brands that have been duly registered by UNITED BAGS COMPANY, SL, by its subsidiary companies and/or controlled by it or by third parties. Any improper use made of it by people who are not the legitimate owner and without its explicit and unequivocal consent shall be reported and pursued through all the existing legal means in the Spanish and/or Community Legal System.

The intellectual and brand rights of third parties are conveniently highlighted and must be respected by all those who access this page, not being the liability of UNITED BAGS COMPANY, SL the use that the user may make in this regard, the exclusive liability reverting to him/her in person.

Solely for personal and private use is downloading the contents, copying or printing any page on this web allowed. It is prohibited to reproduce, transmit, modify or delete the information, content or warnings on this web without the prior written authorisation of UNITED BAGS COMPANY, SL

The shipment of bought articles will be carried out through the transport service contracted by BibaShops.com. The delivery time will depend on the type of shipment and the country of delivery. To avoid incidents during delivery (wrong addresses, impossible to find someone at the address etc.), it is essential to correctly fill in the corresponding form and it is essential to fill in the box regarding the contact telephone number.

Monitoring of orders will be carried out through an e-mail sent by the transport service or by phoning Customer Service. This e-mail will state where the merchandise is at all times until the customer finally receives it.

The shipment price is calculated depending on the country of destination, the volume and the weight of the purchased articles and the packaging used for its shipment. The exact shipment price will be calculated when each article is included in the shopping basket and it will be stated on the page that summarises the purchase before confirming the order through "Confirm order" and before entering the credit or debit card data.

At BibaShops.com purchases can be made 24 hours a day, 365 days a year.

Territorial framework

The www.bibashops.com virtual shop is currently active throughout Europe.

The file of transactions carried out will be saved on a reliable and long-lasting support on the BibaShops.com server.

If you are not satisfied with an item, you have 30 days after receiving your order to exchange it or request a refund. Right runs from the day you received the goods.

The product can be returned:

a) For free in one of our BIBA shop.

b) By post or courier. In that case, you must bear the direct costs such as shipment costs.

The product must be returned in the following conditions:

- Must not have been used, washed or damaged.
- Must have the original label.
- Must be returned in the original packaging,
- Must include a copy of the receipt,

The item should be sent to:

BIBA SHOPS
MONTSERRAT ROIG nº2-4
08310 ARGENTONA (BARCELONA) SPAIN

a) The articles that you want to purchase should be selected and added to the shopping cart by clicking on the corresponding button (¨Add to cart¨)

b) The shopping cart will contain the selected article’s reference, name and price (taxes included). NOTE: The price stated does not include shipment costs, where appropriate, that may arise as the costs may vary depending on the country of destination.

c) The order sheet will ask for your personal and invoicing data, as well as delivery data, which will be incorporated into our database in order to process the order and to facilitate new purchases at BibaShops.com. Likewise, you will have a private area called “My Account” where you can see and modify your personal data, access your purchase history and the order locator. Remember that your personal data must be exact and correct to avoid confusion or incidents when shipping the purchased article/s.

d) Once the purchase order has been completed, and before sending the order, there will be a summary identifying the purchased article/s, the total price (shipment and taxes included) and the shipment data. The order must be confirmed by clicking on the “Confirm order” button.

e) The purchases will be paid for by credit or debit card (Visa and MasterCard) or by Bank Transfer to the company, given during the purchasing process. No other payment methods will be admitted. For credit or debit card payments, the charge will be made on-line, in real time, through the secure payment gateway; canales.sermepa.es/lacaixa/, once the data indicated has been checked and is correct. (See Method of Payment and Security).

f) When the transaction has been confirmed, the order number will be given to you through the webpage itself so that you can monitor it at all times from your computer.

g) Likewise, an e-mail message will be sent to you with the description of the order and the personal data given. If you do not receive this message it may be due to temporary communications problems in the network or an error when writing the e-mail given. In both cases it is advisable to contact Customer Service.

The shipment of the purchased articles will be carried out through the transport service contracted by UNITED BAGS COMPANY, S.L. (owner of the On-line shop BibaShops.com). The delivery time will depend on the type of shipment and the country of delivery. To avoid incidents during delivery (wrong addresses, impossible to find someone at the address etc.), it is essential to correctly fill in the corresponding form and it is essential to fill in the box regarding the contact telephone number.

Monitoring of orders will be carried out through an e-mail sent by the transport service or by phoning Customer Service. This e-mail will state where the merchandise is at all times until the customer finally receives it.

The current home delivery price is 9€, for national shipments (Peninsula and Balearic Islands), 15€ for E.U. shipments and 25€ for international shipments. Shipment will not be paid when the packet is collected in a physical BIBA shop. At the same time, UNITED BAGS COMPANY, S.L. reserves the liberty to apply to the invoice, and as a fixed price, the shipment price as per the destination country, the purchased products and the packaging used to send it. In all cases, the shipment price will be calculated to include each article in the shopping basket and this will be stated on the credit or debit card data.

To store: free-1-4 working days

SPAN Home Delivery - 1/4 working days - +99€(free) / -99€(9€)

EUROPE Home Delivery - 1/4 working days - +99€(free) / -99€(15€)

OUTSIDE EU Home Delivery - 1/5 working days - +199€(free) / -99€(25€)

CUSTOMS FEES

Customs fees are to be borne by the buyer. You must pay import charges to receive your order. If you refuse to accept delivery in order to avoid import charges, the package will be returned to your local customs office, not us. If the fees are not paid on time, the package will be deemed abandoned and may be destroyed. We cannot provide refunds for goods left behind or destroyed.

The prices on this webpage are shown in EURO.

The User will always know the price and the characteristics of the articles offered before purchasing them as they are detailed and specified on this website.

The prices in EURO already include VAT at 21%, which will be applied to those purchases delivered in countries that are members of the European Union.

DELIVERIES TO THE CANARY ISLANDS, CEUTA and MELILLA: the final prices of these purchases are expressed without VAT. At the time of delivery in these territories, the customer must pay the applicable local taxes. In the event of order shipment rejection due to the failure to pay these taxes, the shipment cost will be deducted from the total amount of the purchase to be returned.

For the countries named “Rest of the World”, the VAT will be deducted when indicating the country, posterior to applying the VAT that corresponds to it along with the applicable taxes (customs clearance charges and import taxes), at the time of arrival in the territory of the destination country. These charges and taxes must be paid in the destination by the receiver of the merchandise.

In order to provide maximum security to the payment system, UNITED BAGS COMPANY, SL uses the secure payment gateway; canales.sermepa.es/lacaixa/. In this way, the confidential payment data is encrypted and directly transmitted (SSL) to the corresponding financial entity.

For payments with Visa, MasterCard, American Express, UNITED BAGS COMPANY, S.L only accepts SEC transactions (Secure Electronic Commerce) with the 3D Secure international protocol that is identified by the trademarks; Verified by Visa and MasterCard SecureCode.

Also, we accept payments for international transfers, SWIFT.

Secure Electronic Commerce is an initiative whose basic principle is to guarantee the security of transactions through the Internet. When paying through the secure payment gateway, the system automatically verifies that the credit card is activated for Secure Electronic Commerce. Then it connects with the issuing bank, which will ask for authorisation for the operation through a personal authentication code. The operation will only be carried out if the issuing bank of the credit card confirms the authentication code. If this is not confirmed, the transaction will be rejected.

As an additional measure to the “Secure Payment” system, and in order to collaborate with fraud prevention on the Internet, UNITED BAGS COMPANY, S.L reserves the right to verify the personal data provided by the customer and to adopt any measures it considers opportune (including cancelling the order) so that the purchased merchandise is delivered in compliance with the data indicated on the order.

UNITED BAGS COMPANY S.L. offers its customers the possibility of choosing among various methods of payment:

Bank Transfer:

You can make a payment or bank transfer from your own bank to the account our company has with “La Caixa” Bank on-line service;

Payee: UNITED BAGS COMPANY S.L.
Account Nº : 2100-0354-18-0200176076

In order to speed up the shipment of your order you should send us a copy of the bank remittance by E-Mail to biba@biba.es

It is essential to indicate the order number when making the transfer in order to identify the payment.

Credit card:

If you choose this method of payment you will enter our financial entity's secure webpage where you will be asked for your credit card number and its expiry date.

For your tranquillity, our Bank guarantees absolute security as both your personal data and your card's data are encrypted thanks to the SSL secure server provided by this financial entity.

The credit card data cannot be registered on any database as it goes directly to the Bank's POS (Point of Sale Terminal).

Likewise, at no time does UNITED BAGS COMPANY S.L. receive the card's data, only the payment confirmation.

The legal guarantee for all of our products is the one defined by law and the terms will always be respected by UNITED BAGS COMPANY, SL.

The mentioned guarantee is regulated by the Consolidated Text of the General Law for the Defence of Consumers and Users and it establishes the minimum guarantee period for any new article at 2 years although, after the first six months, it is the customer who must prove that the problem with the article is a defect from origin and not wear and tear from the normal and correct use of the product.

However, in the supposition that the object under guarantee effectively does not meet the optimum conditions to be used, UNITED BAGS COMPANY, SL will assume the corresponding liability before the customer and will proceed to refund the amounts paid for this product and to repay the costs that the customer has had to pay to acquire the product. Therefore, if the article has a fault or defect or there has been a delivery error, the customer may return it to any of our shops or send it to our warehouse. Once the defect has been checked, the total value of the amount paid will be refunded, including the shipment and return costs.

We will only reimburse the return costs when:

1) The article is defective.

2) There has been a shipment error.

3) The article does not correspond to the photo on the web.

4) The order has arrived outside the periods stated in our General Purchasing Conditions.

5) The package has been damaged during shipment.

UNITED BAGS COMPANY, SL shall not be responsible for the content of links in other Websites that are not owned by it and, therefore, cannot be controlled by it.

Errors in the connections, unforeseeable circumstances and force majeure: UNITED BAGS COMPANY, SL, shall not be responsible/liable for the errors, delays in access, delays in the system or any anomaly that may arise in relation to problems of a general nature in the Internet network, causes of unforeseeable circumstances and force majeure or any other totally unforeseen contingency and, therefore, unrelated to the company’s good faith. UNITED BAGS COMPANY, SL, promises to try to solve these incidents by using all of the means within its scope and by offering all the support required by the USER to overcome the incident as quickly and as satisfactorily as possible. Likewise UNITED BAGS COMPANY, SL, shall not be responsible/liable for the failures that, due to these causes, may occur in the communications, deletion or incomplete transactions in such a way that does not guarantee that the website is operative at all times when this is due to questions not attributable to UNITED BAGS COMPANY, SL, which it cannot solve with the means within its scope.

Use of the website: UNITED BAGS COMPANY, SL, shall not be liable, under any circumstances, for the errors or damages caused by the inefficient use or bad faith of the service by the User. Neither shall it be the responsibility/liability of UNITED BAGS COMPANY, SL, for the major or minor consequences caused by a lack of communication between UNITED BAGS COMPANY, SL, and the user when the non-functioning of the e-mail provided is attributable to the User due to the falseness of the data given by the user in the user register at www.bibashops.com.

Responsibility/liability: UNITED BAGS COMPANY, SL assumes the responsibilities/liabilities for what may arise by providing the services it offers within the limits and as specified in the General Contract Conditions for the services it provides the USER with.

User’s Responsibility:

Good use of the service: THE USER is obligated to make good use of the service and, therefore, not use it in bad faith for any practice that is prohibited by law or rejected by mercantile uses. UNITED BAGS COMPANY, SL, is empowered by these General Conditions, from the moment in which it has authoritative knowledge that the USER is carrying out any action or illegal use in general, to inform the competent authorities about these circumstances and remove the USER or restrict his/her access to the website of UNITED BAGS COMPANY, SL THE USER shall be solely liable before any claim or legal, judicial or extrajudicial action initiated by third parties directly suffering damages by the USER before the Courts or other organisms, the user assuming all of these costs and indemnities which, where applicable, may be assumed by UNITED BAGS COMPANY, SL, if the claims are directed against it. Likewise, UNITED BAGS COMPANY, SL, shall collaborate and notify the competent authority about these incidents at the moment it has authoritative knowledge that the damages caused constitute any type of illicit activity, especially in the ambit of content entered by the USER that may breach the legitimate rights and interests of UNITED BAGS COMPANY, SL, or third parties.

Due diligence: THE USER is responsible for carrying out all the actions that are required of him/her with due diligence. Of special nature, the USER must be diligent regarding the updating and veracity of his/her personal data, fundamentally the e-mail stated in the purchase as the main way to contact UNITED BAGS COMPANY, SL

UNITED BAGS COMPANY, SL reserves the right to review and modify these Conditions at any time.

However, the price and the other conditions of the articles that you have requested will not be modified during the time lapse between the offer and accepting it through the shipment confirmation issue except when, by law or governmental organism decisions, we must make changes of a retrospective nature in these policies, Conditions or Privacy Declaration, in which case the possible changes will also affect the previously made orders.

The seller may also be wrong when publishing information in his online store or the software he uses may cause errors in the communication of prices. However, just because an expensive item is sold, by mistake, at a lower price than usual does not entitle the buyer to acquire it because, as described above, the presentation of the merchandise on the page is not an offer binding. If the buyer take an item to the till and is told the price on the tag or label is a mistake, the buyer don’t have a right to buy the item at the lower price. If the seller, on the other hand, accepts the buyer's offer and consents to the contract by sending the merchandise at that price, a valid online contract is concluded (art. 23 of Law 34/2002, of July 11).

If any clause in these General Conditions was declared, totally or partially, null or void, such nullity or ineffectiveness will only affect the provision in question or the part that is null or void, and all the other General Conditions remain in effect and such provision or part thereof that is considered affected will be considered to have been removed.

All the notifications, requirements, petitions and other communiqués that may be carried out by the parties regarding these General Conditions must be made in writing and it will be understood that they have been duly carried out when they have been personally delivered or sent by ordinary post to the address of the other party or by e-mail or any other address or e-mail that each party indicates to the other party.

In accordance with what is stated in Organic Law 15/99 of the 13th of December 1999 regarding Personal Data Protection, UNITED BAGS COMPANY S.L.. and its website www.bibashops.com comply with current legislation regarding personal data protection and that regarding contact with its subscribers and it keeps them under the strictest confidentiality.

In keeping with the current standard regarding data protection (LOPD in Spanish), as well as regarding information society and electronic commerce services (ISL-EC), the user accepts that the data provided through this webpage is incorporated into files owned by UNITED BAGS COMPANY S.L., with the purpose of facilitating the supply of the requested services and the foreseeable sending of information about offers, new products, services or for other reasons that it must contact the user/customer.

Through the use, by the user, of the contact forms and e-mail given in this webpage, the customer explicitly authorises UNITED BAGS COMPANY S.L. to send commercial communiqués by ordinary and/or e-mail, as well foreseeable telephone contact for the purpose of offering the services provided.

The information received will be exclusively used for the inherent purposes of each service and will not be provided to third parties.

Likewise, UNITED BAGS COMPANY S.L. will save the personal data that has been gathered and will adopt all the measures required to prevent its alteration, loss, treatment or unauthorised access. The customers/users of http://www.bibashops.com can, at all times, exercise their right to access, rectify, cancel or oppose their personal data in writing to UNITED BAGS COMPANY S.L., GRAN VÍA CORTS CATALANES, 654 – 08010 (Barcelona) or by sending an e-mail to biba@biba.es

These general conditions will be governed by Spanish legislation and the Spanish Courts and Tribunals are competent in knowing all the questions that may arise from the interpretation, application and compliance thereof. The user, in virtue of his/her acceptance of the general conditions stated in this legal warning, explicitly renounces any other jurisdiction that may correspond to him/her through the application of the current Code of Civil Procedure.

Right of withdrawal

You have the right to withdraw from this contract within 14 calendar days without having to justify it.

The withdrawal period will expire at 14 calendar days starting from the day that you or a third party named by you, not the transport personnel, acquired the material possession of the goods.

To exercise the right of withdrawal, you must notify

UNITED BAGS COMPANY, SL C/ MONTSERRAT ROIG, 2-4 - 08310 ARGENTONA (BARCELONA), your decision to withdraw from the contract through an unequivocal declaration of intent, (for example, through a letter sent by post). Likewise, you may inform us about your right of withdrawal from this contract by e-mail to biba@biba.es

You can use the following model withdrawal form, although its use is not compulsory.

To meet the withdrawal period, your communiqué regarding exercising this right must be sent before the corresponding period expires.

Model withdrawal form

– For the attention of:

UNITED BAGS COMPANY, SL

C/ MONTSERRAT ROIG, 2-4 - 08310 ARGENTONA (BARCELONA)

biba@biba.es

I hereby inform you that I withdraw from the sales contract for the following goods/services with reference number (*)

• Order made (*) /received (*)

• Name of the consumer and user or of the consumers and users

• Address of the consumer and user or the consumers and users

• Signature of the consumer and user or consumers and users

• Date and place

(*) Delete as appropriate.

Consequences of withdrawal

In the event of your withdrawal, we shall return to you all the payment received from you, including the shipment costs of your order (except additional costs arising due to you choosing a delivery method different from the most economic ordinary delivery method that we offer).

The refund period shall be a maximum of 14 calendar days starting from the date on which you informed us about your decision to withdraw from this contract.

We shall make the refund using the same payment method that you used for the initial purchase, unless you have explicitly stated otherwise; in any case, you shall not be charged any costs as a consequence of the refund.

We may withhold the refund until we have received the goods or until you have presented proof of their return, whichever condition is met first.

You should directly return or deliver the goods to:

UNITED BAGS COMPANY, SL

C/ MONTSERRAT ROIG, 2-4 - 08310 ARGENTONA (BARCELONA)

In this case you must assume the direct cost of returning the goods.

Likewise, you may exercise your right of withdrawal by contacting any of our physical shops (UNITED BAGS COMPANY, SL) in which case the exercise of the right of withdrawal shall not generate any type of expense for you.

You shall only be liable for the decrease in the value of the goods, since you received them until you inform us about the withdrawal, if this decrease has been caused by handling that is different to that required in order to establish the nature, features and working of the goods.

The right of withdrawal shall not be applicable to the contracts that refer to the supply of sealed goods that are not apt to be returned for reasons of health and hygiene protection and that have been unsealed after delivery.

Our aim is to ensure that you are totally satisfied with the purchase you make. If, for any reason, you are not satisfied with the purchased product, you can return it within a period of ten (10) days, starting from the date on which you received it from BibaShops.com .

To return any product, you should take the following steps:

The products must be returned in the following conditions:
- Must not have been used, washed or damaged.
- Must have the original label.
- Must be return in the original packaging,

- Must include a copy of the receipt,

Send the packet to:
BIBA SHOPS
MONTSERRAT ROIG nº2-4

08310 ARGENTONA (BARCELONA) SPAIN
TEL: 93 797 43 10
BIBA@BIBA.ES

In the case of returning a product due to a manufacturing defect, the promoted articles must also be returned or paid for by the customer in the same conditions.
All of the products put on sale by BibaShops.com come with a label. We suggest that you try the product without removing the label as any product that is returned once the label has been removed will not be accepted.

In the case of product change, please bear in mind:

We cannot make article pre-orders therefore the availability of the new article shall be verified once the returned article has been received in our offices.

Products damaged due to the customer’s improper use or handling shall not be replaced.

The customer shall pay for the return costs. The delivery costs shall only be refunded in the event of wrong shipment or damaged product.

Product returns may be carried out:

a) Free of charge in any of our shops.

b) By post or courier and you must bear the direct costs of returning the product, such as shipment costs. In no case shall we accept returns sent with collect shipment charges. We shall not be liable for losses, delays or shipments to a wrong address of any product that you wish to return to us and we therefore recommend that you make the shipment by registered post or with confirmation of receipt. Likewise, the customer shall be responsible for proving that the articles have been returned and we therefore recommend, for your safety, that you always send them using a system that certifies delivery.